Cancel and Refund Policy

Last updated: December 26, 2023

Thank you for booking  your private tour at SingularTour.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and cancellations.

The following terms are applicable for any tour that You booked with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SingularTour.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to SingularTour, accessible from https://singulartour.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

 

If you cancel 72h in advance, 80% will be refunded.

If you cancel 48h in advance, 50% will be refunded.

Tickets cannot be refunded.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 1 day from the day on which We receive the cancellation order. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

Contact us:

 

If you have any questions about our Cancel and Refunds Policy, please contact us: